Last updated: 2nd August 2023
At TSM Control Systems (“TSM,” “we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, and communications.
By using our website or providing your information, you consent to the practices described in this Privacy Policy.
We collect personal and non-personal information to deliver services, respond to inquiries, and improve user experiences.
Collection and processing your personal data are required for the performance of our contractual obligations towards you and providing you with our services. It is also necessary for the compliance with our legal and financial obligations as a controller.
If it becomes necessary to change the purpose for which the data is processed, you as a data subject shall be informed of the new purpose before any processing occurs.
We will never collect your personal information in a way that is unlawful or where we have no legitimate basis for using that personal information.
We may collect the following personal information when you interact with us, such as through contact forms, brochure downloads, or support requests:
We may collect the following non-personal data when you visit our website:
We use cookies and similar tracking technologies to:
We use your personal and non-personal data for the following purposes:
We do not sell, trade, or rent your personal data. However, we may share your information with:
Under applicable data protection laws, you have the following rights:
Access: Request a copy of your personal data.
You may contact us at any time to request access/copy of your personal data, which we hold about you.
Please submit your request in writing by post or email to [email protected].
To help us answer your request please be as specific as possible about the information you wish to receive and the format you wish to receive it. Please give evidence of your personal identification.
While there is no charge for this request, if the request is excessive, we may charge a reasonable fee, which shall be based on the legitimate administrative cost, details of which shall be provided to you.
We have implemented a Subject Access Request procedure by which to manage such requests in an efficient and timely manner, currently within 30 days. There may be an extension of 2 months where the request is complex.
We reserve the right to contact you when reviewing your personal data – in order to update/correct your personal data.
Please note that Subject Access Request may be subject to certain restrictions in some circumstances.
To exercise your rights, contact us at [email protected]. We will respond within the timeframes required by law.
We use cookies and similar tracking technologies to analyse website traffic, personalize content and ads, and provide social media features. To ensure we manage the cookies in compliance with regulatory requirements, we use OneTrust’s cookie consent tool. This tool helps us:
We retain personal data only as long as necessary for the purposes for which the personal data are processed. If the purpose for which the information was obtained has ceased and the personal information is no longer required, the data will be deleted or disposed of in a secure manner.
We use robust security measures to protect your data:
If your personal data is transferred or stored outside your jurisdiction (e.g., in the EU or USA), we implement safeguards in accordance with applicable laws, such as GDPR-compliant standard contractual clauses.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
Our website is not intended for children under the age of 16 (or 13 in the US). We do not knowingly collect data from children without parental consent.
You may provide consent through:
Withdraw Consent: You can withdraw consent at any time by:
This policy aligns with major global data protection regulations, including:
For further details, please contact us.
We may update this Privacy Policy periodically to reflect changes in our practices or regulations. Updates will be posted on this page, and significant changes may be communicated via email.
If you have any questions or concerns about this Privacy Policy, please contact us:
TSM Control Systems
Finnabair Industrial Estate
Dundalk, Co. Louth
A91 PC2D
Ireland
Email: [email protected]
Phone: (+353) 429335560